Frequently Asked Questions


  • Suitability

  • Is Virtual EMDR suitable for everyone?
    Virtual EMDR is exactly the same as in-person EMDR therapy, but sessions are completed online instead of one-to-one in a therapist’s office. If you are unsure about using this program, consult with a trained mental health professional to determine whether EMDR-type therapy is suitable for you.
  • Is online self-guided treatment the same as therapy with a professional therapist?

    There are obviously differences between online self-guided EMDR treatment and traditional therapy led by an in-person therapist. Each has its advantages and disadvantages. A professional therapist is able to help patients, especially novice users, with diagnosing their mental health issues, designing the most appropriate course of treatment, and customizing each session to the patient's specific needs. However, this typically comes at a cost of as much as $200 per hour and may not be available to everyone or when needed.

    On the other hand, an online self-guided treatment program - such as the Virtual EMDR Program - is ideal for users who are looking for a convenient and affordable alternative to EMDR sessions with a therapist. Virtual EMDR subscribers can complete as many EMDR sessions as they want without the hourly cost as a factor.

  • I am already doing EMDR therapy with my therapist. Can I use Virtual EMDR at the same time?

    Yes. Many people choose to use Virtual EMDR to supplement their ongoing sessions with a therapist, using Virtual EMDR at home on the days or weeks when they do not meet with their therapist.

    You can also use Virtual EMDR as your stand-by treatment option. There are times when unexpected events or triggers come up and you can benefit from treatment to deal with these. Virtual EMDR enables you to get the help you need without waiting for the next appointment with your therapist.

  • I have never used EMDR but a friend/family member/colleague suggested that I try it. Can I use Virtual EMDR?
    Absolutely. Even if you are brand new to EMDR-type therapy, you can teach yourself how to go through the phases of an EMDR session.The Virtual EMDR Program teaches you step-by-step the entire EMDR process and also how to use our EMDR session tool software.
  • Therapy Support

  • Does Virtual EMDR provide therapy advice or support over the phone/online?
    Virtual EMDR does not provide therapy advice or support over the phone or online as part of our regular session plan, but we do offer One-to-One EMDR Coaching Sessions for anyone who needs some extra help with the EMDR Process.
  • Can you recommend an EMDR-trained therapist in my area?
    Virtual EMDR does not provide recommendations on EMDR-trained therapists. To find a therapist in your area, you can ask for recommendations from your friends or family, get a referral from your family doctor, or do an online search. There are many different EMDR organizations such as the EMDR Institute which can provide an Online Directory of EMDR therapists.
  • How many treatment sessions will I need to fully resolve my ailment?

    Every person's situation is different, therefore it is not possible to provide generalized guidelines on how many sessions of treatment are required for your case.

    Two separate scientific studies (Rothbaum-1997 and Lee, Gavriel, Drummond, Richards, & Greenwald-2002) have both indicated an elimination of trauma linked symptoms in 83-90% of test subjects after only 4-7 sessions. Often resolution of symptoms will take 8-12 sessions, or in some cases 20 or even more sessions. The Virtual EMDR Program comes with a complete 30 day money-back guarantee and offers unlimited sessions for a low monthly fee, providing an affordable way for you to get the number of treatments you need to address your problem.

  • How many Virtual EMDR sessions can I do in a day?
    It is recommended that you not use the Virtual EMDR Program more than once a day. Virtual EMDR may bring up many emotions and it is essential to allow those emotions to subside before starting the next session. Also, allow yourself the opportunity to absorb the benefits of each session by resting a day or longer between sessions. Most users choose to use the Virtual EMDR program 1-4 times a week.
  • About the Program

  • What is the Virtual EMDR program?
    The Virtual EMDR program is an online treatment program based on the principles of EMDR therapy. It is designed to guide users (working alone or under the guidance of a medical professional) through each EMDR session. The system is easy to use and intuitive, and is supported with step-by-step instructions and self-assessment tools.
  • Is the Virtual EMDR program available in other languages?
    The Virtual EMDR program is currently available only in English.
  • How do I navigate around the Virtual EMDR program?
    The Virtual EMDR Program is intuitive and easy to navigate around. Carefully read all instructions and follow the links through each phase of your session. Learning self-administered EMDR may take some practice at first, but it will quickly become easy and intuitive.
  • Membership

  • How much does Virtual EMDR membership cost? Is there a minimum length of time I need to sign up for?

    Try Virtual EMDR risk-free! We have a 30 day money-back guarantee.

    If you decide to continue with your membership, Virtual EMDR will cost you a fraction of what therapists charge for even one single in-person session. As a member, you get unlimited access to the Virtual EMDR program, as well as exclusive membership specials. There is no minimum length of membership. You may cancel your membership at any time.

  • Is my membership and credit card information secure?
    Virtual EMDR uses a secure third-party membership management system. Virtual EMDR does not store or have access to your credit card information.
  • Can I try Virtual EMDR for free to see if it is for me?
    Yes. The Virtual EMDR 3 month subscription offers a 7-day Risk-Free Trial to all new users. Sign up for membership and try Virtual EMDR risk-free for 7 days. If you decide that the program is not for you, cancel your membership.
  • Do you offer discounts for military personnel/retirees/students/unemployed/therapists?
    Virtual EMDR does not currently offer discounts for specific groups of users as we believe in keeping membership fees affordable for everyone. One year of membership with unlimited Virtual EMDR sessions costs less than a typical single session with a therapist. We do however offer 100% free one-month Virtual EMDR access packages to military veterans and first responders.